Terms of Service

1. Acceptance of Terms

By creating an account or using Dotto (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service. These terms apply to all users, including students, visitors, and anyone who accesses or uses Dotto in any capacity.

2. Description of Service

Dotto is an AI-powered lecture guidance platform that helps students study more efficiently. You upload a lecture video and your exam materials, and Dotto analyzes the lecture to highlight the most exam-relevant moments - guiding you through the video with a color-coded timeline so you can focus on what matters most for your exams.

The Service operates as a thin client: lecture video files are processed in your browser on your own device, and only the extracted audio is transmitted to our servers for transcription. We do not store or transmit the original video files at any point.

3. Eligibility

You must be at least 18 years old to use the Service, or 16 years old with the express consent of a parent or legal guardian (who, by providing such consent, accepts these Terms on the minor's behalf for matters requiring legal capacity, including payment obligations). The Service is intended primarily for university students enrolled in academic institutions. By using Dotto, you represent that you meet these requirements.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. Dotto is not liable for any loss or damage arising from your failure to protect your account.

5. Acceptable Use

You agree to use Dotto only for lawful purposes. You may not:

• Upload content that you do not have the right to use or share
• Attempt to reverse-engineer, scrape, or exploit the Service
• Use the Service to infringe any copyright, trademark, or other intellectual property rights
• Circumvent or attempt to circumvent any technological protection measures, access controls, digital rights management, or platform-specific restrictions of any third-party service, including but not limited to educational platforms, learning management systems, and video streaming platforms (in violation of Section 27A of the Israeli Copyright Act, 5768-2007)
• Use the Service to redistribute, publish, or share processed content with any third party
• Share your account with others or resell access to the Service
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service in a manner that violates any applicable law or the terms of service of any third-party platform from which the content originates

6. Content Ownership and User Warranties

You retain ownership of all content you upload to Dotto, including lecture videos and exam materials. By uploading content, you grant Dotto a limited, non-exclusive, royalty-free license to process that content solely for the purpose of providing the Service to you. Lectures must be no longer than five (5) hours per upload; longer files may be rejected. We do not claim ownership over your content and do not use it to train AI models.

By uploading content to Dotto, you represent and warrant that:

• You own the content or have obtained all necessary rights, licenses, consents, and permissions required to upload, process, and use such content with the Service
• Your use of the Service in connection with such content does not and will not violate any applicable law, the rights of any third party (including copyright, trademark, privacy, or contractual rights), or the terms of service of any platform from which the content originated
• The content is used solely for your personal academic study, consistent with the fair-use-for-self- study exception under Section 19 of the Israeli Copyright Act, 5768-2007
• You will not redistribute, publish, sell, or otherwise share the processed outputs (transcripts, summaries, relevance metadata) with any third party in a manner that would infringe the original rights holder

Uploading content without the necessary rights, or in violation of the warranties above, constitutes a material breach of these Terms and may result in immediate termination of your account, in addition to any other remedies available to Dotto.

7. Credits, Subscriptions and Payments

Dotto operates on a credit system. One credit equals one lecture analysis (up to five hours of audio). New accounts receive two (2) free credits.

You may obtain additional credits in either of two ways:

• One-time top-ups - purchase credits as needed. Top-up credits do not expire.
• Monthly subscription plans - Starter, Pro and Power tiers grant a fixed number of credits at the start of each billing cycle (15, 35 and 60 credits respectively). Subscription credits are use-it-or-lose-it: any unused subscription credits expire on the renewal date and are replaced by the new month's allotment. Subscriptions renew automatically each month until cancelled.

Current prices and credit allotments are displayed in the application before purchase. Payments are processed securely by Hyp (Hybrid Payments / יעדפיי) using recurring-charge authorisation for subscriptions. The charge will appear on your statement as DOTTO. By purchasing a subscription, you authorise Hyp to charge your payment method on a recurring monthly basis until you cancel.

You may cancel your subscription at any time from your Account → Profile page. Cancellation stops future renewals and clears any remaining subscription credits at the end of the current cycle; free credits and any top-up credits remaining on your account are not affected by cancellation.

8. Refund Policy

Dotto is committed to fair and transparent billing. The following describes your rights regarding payments, cancellations and refunds.

• Failed analyses: If a lecture upload fails to produce an analysis due to a technical issue on our end, the credit reserved for that upload is automatically refunded to your account balance. You only pay for analyses that successfully complete.
• Top-up credits: Credits purchased as one-time top-ups are non-refundable once granted, but they remain on your account indefinitely and never expire. If you no longer use the Service, you may simply leave them unused.
• Subscriptions: Subscription fees are non-refundable once the billing period has begun. Pursuant to Section 14C(d) of the Israeli Consumer Protection Law, 5741-1981, for digital services that begin immediately upon purchase, the standard 14-day cooling-off period does not apply where the consumer has expressly requested immediate performance and acknowledged the loss of cancellation rights. By initiating use of the Service immediately after subscription, you expressly request immediate performance and acknowledge waiver of the cooling-off period to the maximum extent permitted by law. Cancellation stops the next renewal but does not refund the current billing cycle.
• Billing errors: If you were charged incorrectly (duplicate charge, wrong amount), we will issue a full refund of the erroneous charge within 5–7 business days upon verification.
• Service unavailability: If Dotto experiences a verified outage preventing access for more than 72 consecutive hours within a billing period, you may be eligible for a prorated credit or partial refund at our discretion.
• Unauthorised charges: If you believe a charge was made without your authorisation, contact us immediately. We take fraud seriously and investigate all such claims promptly.

To request a refund or report a billing issue: Email us at team@dotto.solutions or call +972-54-2528-209. Please include your account email and a description of the issue. We aim to respond within 2 business days.

9. AI Disclaimer

Dotto uses artificial intelligence to analyze your lecture video and guide you to the most exam-relevant moments. While we strive for accuracy, AI systems are not perfect and can make mistakes. You acknowledge and agree that:

• Relevance scoring and color-coding (red/blue/gray) are AI estimates based on your exam materials and may not perfectly reflect actual exam importance
• AI-generated summaries, key concepts, and chapter titles are approximate and should not replace thorough study of your course materials
• The quality of guidance depends on the exam materials you upload - incomplete or low-quality exam PDFs may reduce accuracy
• Dotto is a study aid - final academic responsibility remains with the student

We recommend always cross-referencing Dotto's guidance with your course materials, syllabus, and instructor input. Dotto is not liable for any academic outcomes resulting from reliance on AI-generated content.

10. Limitation of Liability

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy of content.

To the maximum extent permitted by applicable law, in no event shall Dotto, its officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, academic outcomes, or other intangible losses, arising out of or in connection with your use of or inability to use the Service.

Without limiting the foregoing, Dotto's total aggregate liability to you for all claims arising from or related to the Service shall not exceed the greater of: (a) the total amount you have paid to Dotto in the twelve (12) months preceding the event giving rise to the claim; or (b) one hundred Israeli Shekels (₪100). These limitations apply regardless of the legal theory on which the claim is based, and even if Dotto has been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dotto, its officers, directors, employees, agents, affiliates, suppliers, and licensors from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of, or inability to use, the Service
• Any content you upload, submit, or process through the Service, including any claim that such content (or its processing) infringes the intellectual property rights, privacy rights, contractual rights, or any other rights of any third party
• Any breach by you of these Terms, including any breach of the representations and warranties in Section 6
• Any violation by you of applicable law, including but not limited to copyright law, privacy law, or the terms of service of any third-party platform
• Your negligent or wrongful conduct in connection with the Service

Dotto reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with such defense. You agree not to settle any such claim without Dotto's prior written consent. This indemnification obligation shall survive the termination of these Terms and your use of the Service.

12. Force Majeure

Dotto shall not be liable for any failure or delay in performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, riots, government action, labor disputes, pandemics, epidemics, internet or telecommunications outages, cyberattacks, or failures or interruptions of third-party services on which the Service depends (including but not limited to cloud infrastructure, payment processors, and AI service providers).

13. Modifications to the Service and Terms

We reserve the right to modify, suspend, or discontinue the Service (in whole or in part) at any time, with or without notice. We may also update these Terms from time to time. Material changes will be communicated to you via email or through a prominent notice within the Service at least fourteen (14) days before they take effect, where reasonably practicable. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and may delete your account.

14. Termination and Account Deletion

We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, engaged in fraud, infringed third-party rights, or otherwise misused the Service. Upon termination by us for cause, your right to use the Service ceases immediately and no refund will be issued unless required by applicable law.

You may delete your account at any time from your Account → Profile page, or by emailing team@dotto.solutions. Upon account deletion, all your personal data and content will be removed from our active systems within thirty (30) days, except where retention is required for legal, accounting, tax, fraud-prevention, or dispute-resolution purposes (e.g., transaction records under Israeli tax law, which require seven-year retention).

The following Sections shall survive any termination of these Terms: Section 6 (Content Ownership and User Warranties), Section 10 (Limitation of Liability), Section 11 (Indemnification), Section 15 (Miscellaneous), and Section 16 (Governing Law).

15. Miscellaneous

• Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent.
• Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dotto regarding the Service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.
• No Waiver. No failure or delay by Dotto in exercising any right under these Terms shall operate as a waiver of that right, nor shall any single or partial exercise preclude any other or further exercise of any right.
• Assignment. You may not assign or transfer these Terms or your account, in whole or in part, without our prior written consent. Dotto may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets, upon notice to you.
• No Agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Dotto.
• Notices. Legal notices to Dotto must be sent to the address listed in Section 18. Notices to you may be delivered to the email address associated with your account or via in-Service notification.
• Language. These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict-of-laws principles. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts located in Tel Aviv-Yafo, Israel, and you irrevocably consent to such jurisdiction and venue.